
I Gusti Ngurah Rai International Airport
Concierge Express Arrival Service
Is your luggage weighing you down?
Let Airport Assist take the load off with our premium baggage assistance service. Travel light and stress-free as your luggage is carefully handled by our professionally trained airport staff.
From the moment you arrive at the airport, our friendly representative will be on standby to assist you—managing your baggage, guiding you through the terminal, and ensuring everything is safely checked in. While we take care of the heavy lifting, you can enjoy quality time with your loved ones.
This service is ideal for families traveling with young children, elderly passengers, or anyone seeking a smoother and more comfortable airport experience. With our Concierge Express Arrival Service, you'll enjoy convenience and peace of mind every step of the way.
Fly smarter, not heavier—with TONDEST.
Note:
📍 Meeting point is at the Baggage Claim area.
💼 Maximum 2 pieces of luggage per person.
🧳 Additional baggage will incur a charge of Rp 30,000 per item.
Additional Info
Staff will standby after Immigration (near duty free and baggage claim area) bring a signage under guest name.
Guest go through all the VOA and Immigration processes on their own.
Guest approach the Staff.
Staff will assist the guest with the luggage collection.
Staff will assist the guest for fill out E-Customs Declaration and escort to the Customs.
Escort the guest to exit the terminal until to the transportation area/meet the PIC.
VIP Line all counter
Transport
Visa Fee
No Refundable